Website report

facebook.com

Operated by Meta Platforms, Inc. (formerly Facebook, Inc.)

Visit facebook.com
67
Trust score

Facebook.com is the social-networking service operated within Meta Platforms, Inc., formerly Facebook, Inc. Meta was founded in 2004 by Mark Zuckerberg, Eduardo Saverin, Dustin Moskovitz, Chris Hughes and Andrew McCollum, and is headquartered in Menlo Park, California. The parent company is a major public technology business whose 2025 revenue was $200.97 billion and whose year-end headcount was 78,865. Facebook is a legitimate, long-established platform rather than an anonymous or newly created website, but consumer-facing trust indicators are mixed: public complaints are extensive, customer support is difficult to access, and Trustpilot currently says its profile’s TrustScore is unavailable because of a guideline violation.

Company overview

CompanyMeta Platforms, Inc. (formerly Facebook, Inc.)
Legal ownerMeta Platforms, Inc.
IndustryTechnology; social media, digital advertising, artificial intelligence and internet services
Founded2004
HeadquartersMenlo Park, California, United States
Employees78,865 (December 31, 2025)
Revenue (est.)$200.97 billion (FY2025 reported)
Funding raisedPublic company; no conventional total-funding figure is applicable. Meta raised approximately $16 billion in its 2012 IPO. Major pre-IPO investors included Accel Partners, Greylock Partners, Meritech Capital, Peter Thiel and DST Global.
ValuationApproximately $1.4 trillion market capitalization in 2026; market value fluctuates with Meta’s share price. A September 2026 source reported approximately $1.48 trillion.

Website & domain

Domainfacebook.com

Registration data not publicly available.

Owners & key people

Trust signals

  • Meta Platforms is a publicly traded company with SEC filings and audited financial reporting.
  • The business has operated since 2004 and has a clearly identified legal owner, headquarters and executive leadership.
  • Meta reported $200.97 billion in 2025 revenue and 78,865 employees at year-end, indicating substantial operating scale.
  • Facebook is one of the world’s most widely used social platforms and is part of a broader, identifiable corporate group.
  • The company publishes corporate, safety, privacy and transparency information, although the quality and completeness of those disclosures vary by issue.

Red flags

  • Trustpilot’s Facebook profile indicates that its TrustScore is currently unavailable because of a Trustpilot-guidelines violation. A search result showed 1,547 reviews in the previous 12 months and 18,655 total reviews, but no valid current TrustScore out of 5 could be confirmed.
  • Very large volumes of public complaints concern disabled or hacked accounts, inaccessible support, content moderation, advertising charges and privacy concerns.
  • Facebook generally does not provide ordinary users with a direct telephone customer-service channel; support is primarily delivered through online help centers and account-specific workflows.
  • The platform and parent company have faced significant regulatory, litigation and public scrutiny involving privacy, competition, misinformation, advertising practices and content moderation.

Reviews & reputation

Meta is a highly established, publicly traded technology company with extensive financial, regulatory and corporate disclosure. However, Facebook’s consumer reputation is weak in public review channels, particularly around customer support, account recovery, moderation and advertising issues. Trustpilot’s profile is additionally marked as having an unavailable TrustScore due to a guideline violation. Reputation therefore differs substantially by dimension: strong corporate legitimacy and transparency, but poor consumer-service sentiment.

Trustpilot, www.facebook.com — displayed review score; Trustpilot also indicates the TrustScore is unavailable because of a guideline violation1.1/5 (18,655 reviews)
Trustpilot, business.facebook.com1.2/5 (24 reviews)
BBB — Meta Platforms, Inc. profile; BBB business rating is separate from customer-review scoresA+

In the news

  • Meta reported $200.97 billion in revenue for 2025, up 22% year over year, with 78,865 employees at year-end.
  • The company continues to make major investments in artificial-intelligence infrastructure and data centers; public reporting in 2026 described commitments of up to $145 billion.
  • Meta Platforms was formerly Facebook, Inc.; the corporate name changed in October 2021 as the company expanded beyond Facebook into a broader family of products and technologies.
  • The Facebook service remains associated with extensive user complaints concerning account access, moderation, advertising, privacy and customer support.

Sources

AI-compiled from public sources. Last updated 10/2/2026.