Who can submit a request
- You — the Profile Subject. Any adult whose name appears on a profile page may request removal.
- An authorised agent acting on your behalf (attorney, family member, reputation-management provider), with signed written authorisation.
- A parent or legal guardian on behalf of a minor under 18.
- An executor, administrator, or next of kin on behalf of a deceased individual, with proof of death and authority.
How it works, step by step
- 1. Submit. Complete the form below or email removals@personpages.com. We acknowledge every request within 24 hours of receipt.
- 2. Verify. We ask you to prove that the request relates to you (or the person you represent). Acceptable verification is any one of: a selfie holding a note with the current date and the word "Personpages"; a government-issued photo ID with the number, date of birth, and address redacted, leaving only your name and photo; a signed letter on the letterhead of an authorised agent; or a match between the email address you use and an email address publicly associated with the profile. We do not require Social Security numbers, driver's licence numbers, or financial information — do not send them.
- 3. Review. A human reviewer confirms the match and flags the profile for suppression. Complex cases (common names, disputed identity, agent requests) may require a short follow-up email exchange.
- 4. Removal. The profile page is delisted from personpages.com, removed from our sitemap and internal search index, and added to our permanent block-list. In parallel we submit URL-removal requests to Google, Bing, and other major search engines. Delisting on our side is complete within 7 business days of successful verification; search-engine cache eviction typically follows within a further 2–14 days.
- 5. Confirmation. You receive a written confirmation, including the URL that was removed, the date of removal, and a case reference number you can quote in any future correspondence.
What we delete versus what we retain
Upon successful removal we permanently delete the profile page, its derived AI summary, and any cached copies from our own infrastructure. We retain a minimum-necessary record — the removed name, city, and a salted hash of the profile slug — solely to enforce the block-list and to demonstrate compliance with your request in the event of a regulatory audit. This suppression record is not searchable, is stored separately from the production database, and is not disclosed to any third party.
What we cannot do
- We cannot remove content that we did not publish. We do not control search-engine results, social-media profiles, or public government records; those sources have their own removal processes.
- We cannot alter court records, sex-offender registries, sanctions lists, or other government-published data. If a report add-on referenced such a record, removing your Personpages page will not remove the underlying government record.
- We cannot verify requests that lack any evidence connecting the requester to the profile. If verification fails we will tell you what additional evidence would resolve it.
Response times and appeals
We commit to a response within 24 hours of submission and to completed removal within 7 business days of verification, in line with the GDPR one-month statutory limit and the CCPA/CPRA 45-day limit (we go faster because a person-search page is a high-impact context). If we cannot honor your request within that window we will explain why and give you a firm completion date. If we deny a request in whole or in part you have the right to appeal to appeals@personpages.com, and to lodge a complaint with your local data-protection authority or state Attorney General.
Prefer email?
Email your profile URL and verification material to removals@personpages.com. Please include the profile URL and a way for us to contact you.